Let us help you transform your business by giving you the tools you need for inspirational leadership and the ultimate customer s ervice experience.
Why choose WBC ?
A first for the global luxury market, at WBC, we offer consultancy services and bespoke programs focused on impactful leadership and exceptional customer service. We give you a taste of Luxury Business and an insight to our well-earned reputation for exceptional & exquisite experiences.
What makes us different?
We’ve carefully crafted our expertise based on the models and techniques used to develop the incredible teams at the various luxury establishments. It’s this in-depth understanding of luxury service in a lifestyle market that sets us apart and can work for you, whatever your industry.
Stories of success
Let us show you how we’ve created successful programs tailored to a range of different
industries, including hospitality, aviation, wellness, healthcare, retail, private residences, luxury cars among others.
What do you want to achieve?
Working with your executive team, we’ll help to define your project, scope, requirements and realistic time scales so that you have a clear understanding of the commitments needed internally and how best to plan this, ever being
mindful of compelling operational activity that you and your team have to live with.
The people in the know
With our deep-rooted understanding of the luxury consumer, our team can offer advice on company culture,
architectural developments, technology infrastructure or customer experience.
Adding a touch of brilliance
We’re delighted to be working with top educators, consultants, advisors, experts and institutions in the world to offer the right solution for your business.
We’ll spend time getting to know you, your business aims and your growth plans, so that we can support you in the best way possible.
From our business, to yours
Whether its legendary hotels or Extraordinary luxury brands, WBC is renowned for their exceptional
standards, and it’s this service we share with your business through a mix of deep analysis, customized
solutions, bespoke programs, curated sessions and well orchestrated training courses among other tools required to be successful.
We’re here for you
It’s more than just consulting, training or advising; it’s a partnership. When we work with you, we
collaborate on every detail to develop a strong, long-term business relationship. We’re here to help guide and support you throughout your business journey, from communications and planning to post-project
feedback. It’s all part of our service.
A fresh perspective
Whatever your business, we’re here to support you with a range of consultancy and business advice services, inspired by our own insight into the luxury market.
We’re ready when you are.